Terms & Conditions

Terms & Conditions

Last Updated: May 13, 2026

Welcome to My Indie Author Site (“MIAS,” “we,” “us,” or “our”), operated by Mansfield Digital. By using our website at myindieauthorsite.com and any services we offer, you agree to these Terms & Conditions. If you don’t agree, please don’t use our site.

We’ve written these terms in plain English because nobody enjoys reading legal pages — but they’re important, so please read through them.

1. What We Offer

My Indie Author Site provides website design, managed hosting, website templates, and digital tools specifically for independent and self-published authors. Our services include:

• Managed WordPress hosting for author websites
• Genre-specific website templates
• Custom website design and development
• Blog content and educational resources
• Digital tools (such as our AI Book Title Generator and Story Idea Generator)
• Email marketing integration and support

2. Accounts

Some parts of our site require an account. When you create one:

• You must provide accurate, complete information
• You’re responsible for keeping your password secure
• You’re responsible for all activity under your account
• You must be at least 16 years old to create an account
• You must notify us immediately if you suspect unauthorized access to your account

We reserve the right to suspend or terminate accounts that violate these terms.

3. Purchases & Payments

Subscriptions

• Hosting plans and memberships are billed on a recurring monthly or annual basis
• Your subscription automatically renews at the end of each billing period unless you cancel
• You can cancel your subscription at any time through your account dashboard or by contacting us
• Cancellation takes effect at the end of your current billing period — you’ll continue to have access until then

Template & Digital Product Purchases

• All digital product sales are final unless the product is materially different from its description
• Templates are licensed for use on a single website unless otherwise stated
• You may not resell, redistribute, or share purchased templates

Custom Design Services

• Custom projects are governed by a separate service agreement
• Pricing, timelines, and deliverables are defined in the project proposal before work begins
• Deposits for custom work are non-refundable

Refund Policy

We want you to be happy with your purchase. Here’s how refunds work:

• Hosting subscriptions: You can cancel anytime. We do not issue refunds for partial billing periods
• Digital templates: Due to the nature of digital products, all sales are final. If you experience a technical issue, contact us and we’ll make it right
• Custom design services: Deposits are non-refundable. Refund terms for ongoing projects are defined in your service agreement
• Founding 50 setup fees: The one-time white glove setup fee is non-refundable

4. Your Content

If you host a website with us or submit content to our site:

• You own your content. We don’t claim ownership of anything you create, upload, or publish on your hosted website
• Your domain is yours. We will never hold your domain name hostage. You always maintain ownership and control of your domain
• You grant us a limited license to host, display, and deliver your content as part of providing our services
• You’re responsible for ensuring your content doesn’t violate any laws or third-party rights

5. Our Content & Intellectual Property

Everything on myindieauthorsite.com — including our blog articles, designs, templates, logos, graphics, and website code — is owned by Mansfield Digital unless otherwise noted.

• You may not copy, reproduce, distribute, or create derivative works from our content without written permission
• Our blog content is free to read and share (with proper attribution and a link back to the original article)
• Templates purchased from us are licensed for your use — they are not transferred to you as intellectual property

6. Prohibited Uses

When using our site or services, you agree not to:

• Use our services for anything illegal or harmful
• Attempt to access other users’ accounts or data
• Upload malware, viruses, or malicious code
• Scrape, crawl, or harvest data from our site without permission
• Use our hosting to distribute spam, adult content, or hate speech
• Resell or redistribute our templates or digital products
• Impersonate another person or misrepresent your affiliation

Violation of these rules may result in immediate account termination without refund.

7. Disclaimer of Warranties

We work hard to keep our site and services running smoothly, but we provide them “as is” and “as available.” We make no guarantees that:

• The site will be available 100% of the time (we aim for 99.5%+ uptime, but maintenance and outages happen)
• The site will be free of errors or bugs
• Our services will meet every specific requirement you have
• Results from using our tools or templates are guaranteed

8. Limitation of Liability

To the maximum extent permitted by law, Mansfield Digital’s total liability for any claim related to our services is limited to the amount you’ve paid us in the 12 months preceding the claim.

We are not liable for:

• Lost profits, lost data, or consequential damages
• Issues caused by third-party services (hosting providers, payment processors, plugin developers)
• Security breaches resulting from weak passwords or shared credentials on your part
• Downtime caused by circumstances beyond our control

9. Dispute Resolution

If we ever have a disagreement, here’s how we’ll handle it:

1. Talk it out first. Contact us at hayward@mansfielddigital.com. Most issues can be resolved with a simple conversation
2. Mediation. If we can’t resolve it directly within 30 days, we’ll try mediation before any legal action
3. Governing law. These terms are governed by the laws of the United States

10. Changes to These Terms

We may update these Terms & Conditions from time to time. When we do, we’ll update the “Last Updated” date at the top of this page. For material changes, we’ll notify you via email or a prominent notice on our website. Your continued use of our services after changes take effect means you accept the updated terms.

11. Contact Us

Questions about these terms? Reach out:

• Email: hayward@mansfielddigital.com
• Website: myindieauthorsite.com/contact
• Business: Mansfield Digital

These terms were drafted with AI assistance and are intended to provide general guidance. For complex legal situations, we recommend consulting with a qualified attorney.